Member Since : 22 Aug, 2025

Basuarindamgmlfrlnco

Kolkata, India  

Skills

Articles & Blogs Copywriting Editing & Proofreading Grants & Proposals Newsletters Press Releases Reports Research & Survey Resumes & Cover Letters Reviews & Feedbacks Screen & Script Writing Speeches User Guides & Manuals Article Submission Bulk Mailing Data Entry Data Processing Desktop Support Email Response Handling Excel Fact Checking Office Management Video Upload Virtual Assistant Web Research Customer Service & Support Order Processing Phone Support Facebook Google Instagram Linkedin Twitter YouTube Narration & Voice-Over Voicemail Greetings

Resume
Arindam Basu
Mobiles: 8479002382 & WhatsApp # 9123665295

E-mails : basuarindamgml@gmail.com
basuarindam@rediffmail.com

Address : Krishnapur-Samarpally, BC-326, Road-F, Kestopur, Kolkata - 700 102.
DOB : 18.03.72, Only Son.

Father : Subhas Chandra Basu, Retired Civil Engineer.
Mother : Late Manju Basu, House Wife.

Experiences
A
KPO / BPO: Non-Voice / Back Office - Kolkata





Typography




Speed Accuracy
35 WPM 95 .10.20- 28.02.21

17.08.15 - 04.09.20

15.07.13-11.08.15

19.06.12-04.07.13

16.08.10-18.06.12

29.03.06-14.08.10

1) US Healthcare Billing Demo & Charge at Value RCM Soltns Pvt. Ltd.
2) Email Process at Concentrix Daksh Pvt. Ltd.
3) US Medical BillingDemo/Charge& Denial F/U at Medfin India Pvt. Ltd.
4) US Logistics Bill Processing:Tranistics Data Management Pvt. Ltd.
5) US/UK/Aus Lead Generation :Opton Infocom Pvt. Ltd
.
6) NewsTranscription-Aegis, Healthcare Insurance Claim Processing-Lastpeak /Wipro, Mortgage Processing-Octagon, Acclaim Data Search-Kariwala, AT&T Telecom Record Clean-Up-Tech Mahindra, Apple iPhone Order Processing-Xploretech, Southern Water Letter-Tathya & Alabama Real Estate Data-Manjushree.
Domestic Call Centres–For Aircel/Vodafone(Kolkata Prepaid) Processes through Sparsh BPO and Firstsource Solutions Ltd.

B
TelecomService
Providers-Kolkata

17.02.05-31.01.06





13.12.02-31.12.04





22.03.97-31.07.99 Tata Teleservices Ltd. through CRM Services


Reliance Infocomm Ltd. through Mafoi & Smart Infosolutions Pvt. Ltd.





Modi Telstra Ltd., through Rainbow Marketing Retail Sales Executive & Corporate Sales Officer



Unit Agent& Customer
Relations Executive(Front and Backend)







Credit Control Assistant Sales & Service of Public Call Office& Mobile Phones

Telecalling, Service Reconnection,
Invoice Resolution,
SDCA & Tariff Plan Changes etc. using the CRM Software - CLARIFY

Entry of (Cheque, Cash & Credit Card) and Claims Processing using the CRM Software–BSCS

Academics

(1)Information Technology Diploma in Software Programming& Applications,‘94-‘96,60%, TATA Unisys Ltd. Education Centre
P-252, C.I.T. Road, Scheme-VII(M), Kolkata-700 054

(2)College Bachelor of Science (Two Years Pass), ‘92-‘94,46%, Vidyasagar College, University of Calcutta
87/1-College Street, Kolkata - 700 073

(3)Schools Higher Secondary (Science),’88-‘90, 60%, Bagmari – Manicktala School, Kolkata - 700 054, WBCHSE
Secondary, ’86-‘88, 58%, Naraindass Bangur Memorial Multipurpose School, Kol - 700054, WBBSE
Block – DJ, Sector – 2, Salt Lake, Kolkata - 700 091
Expected: As per company rules and regulations
Hobby : EnglishDictionaryReading

Date & Place: ( A R I N D A M B A S U )

Portfolios

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